By: Mark Inglis
Too true Ben, sent them an email with the same sentiment – especially hurts when as a non-corporate the choice to fly with them often is because of loyalty, our clients, our charities and often...
View ArticleBy: Ben Kepes
In reply to <a href="https://www.diversity.net.nz/air-new-zealanddropping-the-ball/2012/03/02/comment-page-1/#comment-118258">Mark Inglis</a>. Agree entirely Mark
View ArticleBy: Ben Kepes
In reply to <a href="https://www.diversity.net.nz/air-new-zealanddropping-the-ball/2012/03/02/comment-page-1/#comment-118265">jeremy</a>. yes - an airline I spend tens of thousands of...
View ArticleBy: M Freitas
Completely dumb move. But, hey… People put too much into “I love corporation [name here]”, when in fact, corporations don’t have to love anyone back. Do they provide a good service? Yes, absolutely,...
View ArticleBy: Simon Pomeroy
Hi Ben. Just wanted to lay out the reasons behind my move from Air NZ. I got approached late last year about my new role and at the time wasn’t looking to leave the airline. The opportunity to go was...
View ArticleBy: Ben Kepes
In reply to Simon Pomeroy. Thanks for the clarification Simon – post duly amended…
View ArticleBy: Thomas Wieberneit
Ben, I am not such a frequent traveller but agree with your overall assessment of the service quality delivered by Air NZ. The new “upgrade” system, however, is a bad joke. I had the pleasure of trying...
View ArticleBy: Amy Smith
In reply to Mark Inglis. Air New Zealand email templates are firstname.lastname@airnz.co.nz CEO address is as christopher.luxon@airnz.co.nz Sales Officer is Cam.Wallace@airnz.co.nz
View ArticleBy: Amy Melissa
I hear it is okay, okay food, okay service, they need to improve customer service waitime, can wait on phone lines too long, I know they serve cheese on Airlines sometimes, It does routes in...
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